Inside Sales Representative
If you’re passionate about delivering exceptional customer service, collaborating with colleagues, and growing your career in a dynamic environment, we want you on our team!
We usually respond within a week
About Gallagher
Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day. Not only does our technology protect some of the world’s highest security environments and agriculture businesses, but our purpose also means we care deeply about our people and their families.
With operations in New Zealand, Australia, Asia, Africa, USA, Canada, the UK and Europe—and exports to more than 160 countries—we provide unrivalled, globally focused career pathways.
The Opportunity
Are you a driven sales professional who thrives on building relationships and exceeding goals? As an Inside Sales Representative, you’ll play a key role in driving Gallagher’s growth by connecting with customers, identifying new opportunities, and delivering outstanding service. This is an hourly, hybrid role where we prefer at least 2 days in the office. Our office is located in Riverside, MO - next door to the Kansas City Current's Soccer campus and state-of-the-art Morton Amphitheater! The hourly rate is $25.00 with a 15% bonus potential.
What You’ll Do
Drive Sales Growth:
- Achieve and exceed annual sales targets for assigned customer segments
- Conduct a minimum of 30 outbound sales calls per day
- Proactively reach out to each customer at least every 45 days
- Support special events, product campaigns, trade shows, and seasonal initiatives
- Identify and prospect new dealers, agencies, and associations
- Promote new and additional products to existing and potential customers
Deliver Exceptional Customer Service:
- Maintain accurate customer records in Gallagher’s SAP CRM system
- Respond promptly to inquiries about products, pricing, and availability
- Provide quotes, estimates, and information on credit, contracts, warranties, and delivery
- Ensure timely order processing and resolution of returns or credits
- Address customer complaints and service issues with professionalism and creativity
Collaborate & Contribute:
- Participate actively in team meetings and cross-functional projects
- Work closely with internal teams and external partners to ensure seamless operations
- Support colleagues as needed and champion Gallagher’s values and objectives
Teamwork
- Attend and be an active participant in team meetings
- Work alongside other functional areas of the organization and external partners to achieve smooth flows of both information and material
- Back-up and/or support co-workers as time off or workloads require
- Support the goals and objectives of the Gallagher’s Senior Management Team
What You’ll Bring
- Experience in inside sales, customer service, or call center environments
- Strong communication and customer service skills
- Ability to work independently and manage time effectively
- Comfortable with extended periods of desk work
Preferred Qualifications:
- Bachelor’s degree
- Proficiency with Microsoft Office Suite and SAP
- Experience with CRM systems and Power BI
- Strong organizational, planning, and mathematical skills
- Attention to detail and problem-solving abilities
Why Gallagher?
At Gallagher, we cultivate a welcoming, family-friendly workplace where people are valued and innovation is encouraged. Your ideas matter here, and our supportive culture empowers you to thrive both personally and professionally.
We offer:
- 3 weeks of PTO + a wellness day every year + 15 paid Holidays!
- Medical, Dental, Vision with health savings accounts and company contributions!
- Life insurance, accident and critical illness insurance!
- Company paid disability benefits!
- 401K and company match!
- Wellness initiatives, Employee Assistance Program, Identity theft protection!
Join a team that’s driving innovation in agriculture – literally. Join #TeamGallagher and help protect what matters most.
- Department
- Animal Management
- Role
- Sales
- Locations
- Kansas City
- Employment type
- Full-time
Colleagues
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