About Gallagher 

From securing some of the world's most valuable assets to helping farmers care for millions of animals, Gallagher develops technology that makes a difference. Privately owned and proudly New Zealand-founded, our solutions are trusted in more than 160 countries.

Our Animal Management business combines connected hardware and software to help farmers work smarter. Our product range includes electric fencing energisers, weighing systems, EID equipment, tag readers and load bars, supporting customers across New Zealand and around the world.

The Opportunity

We're looking for an experienced electronics technician who enjoys getting hands-on, working through technical problems and figuring out what makes things tick.

Based in our Hamilton workshop, approximately 70% of your time will be spent diagnosing, testing and repairing electronic equipment. The other 30% will involve field servicing, travelling to customer sites across New Zealand to investigate faults, complete repairs and get equipment back up and running.

Field assignments generally occur around once a month and can involve several days or up to a week away, depending on customer requirements. You'll have access to a pool vehicle for local travel, with flights and rental vehicles arranged for longer-distance assignments.

There's also some variety beyond the tools. You'll provide occasional technical support to customers over the phone and email, work with software-supported products and use SAP and CRM systems to document repairs and track issues.

You'll be supported by experienced technicians who will help you get familiar with Gallagher's products and systems. Your training will be tailored to your existing experience, with the aim of getting you confident and fully up to speed within your first six months.

You'll be responsible for

• Diagnosing, testing and repairing electronic equipment, identifying and resolving faults

• Completing workshop repairs and testing across Gallagher's Animal Management product range

• Planning and carrying out field service assignments, including customer-site repairs and troubleshooting

• Providing practical technical support to customers by phone and email

• Recording repair details, fault codes and customer communications accurately in SAP and CRM

• Following electrical safety, compliance and quality requirements

• Identifying recurring or complex product issues and escalating these for further investigation

• Contributing to efficient repair processes and a positive customer experience

The Fit

You're a hands-on, practical technician who enjoys figuring out how things work, solving problems and getting equipment back up and running. You're comfortable working independently, take a methodical approach to fault finding and enjoy a mix of workshop-based work and getting out to help customers.

Ideally, you’ll bring:

• A relevant electronics or IT qualification, or equivalent technical experience

• Expertise in diagnosing and repairing electronic equipment to a Component Level

• Strong electronics understanding

• A background in electronics servicing, appliance repairs, or a similar technical environment

• An interest in or familiarity with software-based and connected devices

• A practical, logical approach to problem-solving and fault finding

• Good communication skills and a customer-focused approach

• Confidence using computer systems and keeping accurate records

• A full driver's licence and flexibility to travel occasionally, including overnight stays

• The ability to safely handle and test equipment, including items weighing 20kg or more

Candidates holding a current EWRB registration (Electrical Appliance Service Person), or in the process of completing the registration requirements will be highly regarded.

Experience across both workshop repairs and field servicing would be great, although we're open to people bringing experience from a range of technical backgrounds. You don't need to know Gallagher's products coming in – we'll provide the training and support to help you build that knowledge.

If you enjoy hands-on technical work, like a bit of variety in your day and are keen to develop your skills working with interesting technology, we'd love to hear from you.

Applications will be reviewed as they are received, and the role may be filled before the closing date.