About the Role

Reporting to the Chief Operations Manager, the Change Manager plays a key role in leading and embedding change initiatives that support business growth, operational maturity, and organisational capability.

You will work closely with leaders, project teams, and stakeholders to plan, communicate, and embed changes to systems, processes, structures, and ways of working across the business.

The role focuses on minimising disruption, building readiness, supporting adoption, and helping ensure strategic and operational change delivers lasting outcomes. You will also contribute to a culture of continuous improvement by helping teams adopt consistent processes, new systems, and practical ways of working that can scale with the business.

This is a highly collaborative role requiring strong change leadership, stakeholder engagement, and the ability to navigate complexity with a pragmatic, delivery-focused approach.

What You’ll be Leading

• Support the implementation of Salesforce as Gallagher Security’s Revenue Operations Platform

• Develop and deliver practical change strategies and plans aligned to business priorities

• Assess change impacts, risks, dependencies, and business readiness across programmes

• Partner with leaders to drive communication, engagement, and adoption

• Support teams through new systems, processes, and ways of working

• Coordinate training and capability-building activities with key stakeholders and partners

• Establish feedback loops, monitor adoption, and respond to resistance or readiness gaps

• Help embed continuous improvement and fit-for-purpose change practices across the business

About You

You are an experienced change professional who can balance strategy with delivery and bring people with you through change.

You build trust quickly, communicate clearly, and know how to support leaders and teams through evolving priorities, systems, and processes.

You are comfortable working across multiple initiatives, identifying risks and readiness gaps, and adjusting your approach to suit the pace and maturity of the business.

You’ll bring:

• Proven experience in change management, transformation, or organisational change roles

• Strong stakeholder engagement, communication, and coaching capability

• Experience in change planning, impact assessment and business readiness activities

• Familiarity with structured change methodologies such as Prosci, ADKAR, or similar

• Ability to work across multiple priorities with a pragmatic, delivery-focused mindset

• Confidence working with leaders, project teams, and external partners to support successful adoption

Working at Gallagher

This is an opportunity to help shape meaningful change within a globally recognised New Zealand technology business at an exciting stage of growth.

At Gallagher, you’ll work with capable, collaborative people, influence how change is delivered, and help create practical outcomes that support our teams, customers, and future growth.

We also offer:

• Highly competitive salary and annual bonuses

• Enjoy the benefits of an office-based role with the freedom to work from home on occasion and flexible hours that work around your life

• Life and Disability Insurance and KiwiSaver on top

If you’re ready to lead meaningful change and help shape how Gallagher Security grows and evolves, we’d love to hear from you. For a confidential conversation about the opportunity, please get in touch.