About Gallagher

At Gallagher, our purpose is simple: Protect what matters most.

Our technology protects some of the world’s highest security environments and agriculture businesses in over 160 countries — but just as importantly, we care deeply about our people and their families.

Within our Animal Management business, we’re passionate about using technology to make farming easier, more productive, and more sustainable. From livestock management through to advanced digital tools and virtual fencing solutions like eShepherd™, our innovations are helping farmers make better decisions and manage their land more effectively.

As farming continues to evolve, so does the opportunity to combine hardware, data, and digital tools in new ways that deliver real value on farm.

The Opportunity

This role exists to help us better understand the future needs of farmers and ranchers - and how Gallagher should respond. Who should we be building for next - and why?

This is a unique opportunity to shape the future of livestock farming at a time of profound change. Farmers and ranchers face increasing pressure to produce more with less, managing rising costs, and responding to increasing environmental regulation.

At the same time, consumers are demanding greater visibility into how their food is produced, accelerating the need for transparency, traceability, and trust across the value chain.

In this role, you’ll work directly with producers on the ground, uncovering how these challenges are reshaping day-to-day decisions and long-term priorities. You’ll turn these insights into a clear vision of the future farm, which will inform data insights, digital solutions, product innovation, and the go-to-market strategy. It’s an opportunity to connect real-world needs with strategic impact, helping deliver solutions that are practical, relevant, and built for a rapidly evolving agricultural landscape.

This role is a fixed term contract for 6 months.

What You’ll Be Doing

You’ll lead a hands-on programme of customer and industry insight to uncover how farmers make decisions and where the greatest opportunities exist for new technology and data solutions.

This includes:

• Leading customer insight work across farming and ranching systems

• Designing and running in-depth interviews and market conversations

• Building clear customer personas and decision-maker maps

• Identifying unmet needs and emerging opportunities across the farming ecosystem

• Testing value propositions, pricing expectations, and willingness to pay

• Engaging with key industry influencers including vets, agronomists, consultants, and regulators

• Translating insights into:
   - Commercial models
   - Pricing logic
   - Go-to-market strategy

• Delivering clear, decision-ready recommendations to senior leadership

This role combines analysis, field engagement, and strategic synthesis, with travel across New Zealand and key international markets including the United States and Europe.

The Fit

This role will suit someone who is naturally curious about how farmers operate and motivated by uncovering the problems worth solving.

You’re comfortable starting with a broad question and working your way towards clarity — speaking directly with farmers, advisors, and industry influencers to understand how decisions are really made on farm. You enjoy digging beneath the surface, identifying patterns in behaviour, and translating insight into practical direction for product and commercial strategy.

Importantly, you’re not a purely theoretical strategist. You’re happy doing the work yourself — designing discussion guides, running interviews, synthesising insights, and shaping recommendations.

You may come from ag-tech, animal health, farming systems, or a related sector, and you’ve likely played a role in shaping or taking a product or data-driven solution to market.

You’re equally comfortable speaking with farmers in the field and presenting clear insights to senior leaders.

This role operates with a high degree of autonomy, so you’ll need to be comfortable structuring your own work and navigating a level of ambiguity as the insight programme evolves.

We are an office-first organisation, and while flexibility exists, this role benefits from being closely connected to our Hamilton-based team. International travel is also part of the role, giving you the chance to engage directly with farms and industry markets.

To Succeed, You’ll Bring

• Proven experience delivering customer insight that informed real product or commercial decisions

• Strong exposure to agriculture or farming systems (essential)

• Experience engaging directly with farmers, advisors, or agricultural stakeholders

• The ability to translate complex insight into clear commercial direction

• Strong synthesis and storytelling skills

• Comfort working independently in an exploratory environment

• A pragmatic, curious mindset and willingness to get out into the field

Why Gallagher?

Gallagher is a global technology company with strong New Zealand roots and a culture built around collaboration, innovation, and purpose.

When you join us, you’ll work with passionate people who genuinely care about the impact their work has on farmers around the world.

We also offer:

• Free on-site parking and subsidised café

• Life & Disability Insurance

• Boost App membership and staff discounts

• Regular team events and guest speakers

• A genuinely supportive and inclusive culture