About Gallagher

Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day. Not only does our technology protect some of the world’s highest security environments and agriculture businesses, but our purpose also means we care deeply about our people and their families.

With operations in New Zealand, Australia, Asia, Africa, USA, Canada, the UK and Europe—and exports to more than 160 countries—we provide unrivalled, globally focused career pathways.

The Opportunity

We are seeking a results-driven SAP Development Lead to join our team. The ideal candidate will act as a bridge between business users in North America and Information Systems (IS) teams in our New Zealand Headquarters, ensuring that technical solutions (i.e. SAP) meet organizational goals. This role will be responsible for supporting North America by gathering requirements, configuring SAP modules, EDI integrations and support, supporting daily operations, working with third-party SAP consultants/developers/specialists, and driving system enhancements. This role is an in-office role, operating out of our Riverside, MO office. Flexibility in working hours may be required, including occasional late meetings, to accommodate collaboration with teams in the New Zealand time zone.

What You’ll be Doing

Collaborate with business stakeholders in North America to gather, analyze, and document functional requirements.

Lead the design and rollout of new systems, procedures, and business functionalities to support evolving business needs.

Configure SAP modules to meet business needs.

Liaise with external consultants and SAP support as needed.

Lead the design, implementation, and support of EDI integrations within the SAP landscape.

Monitor EDI transactions, troubleshoot errors, and optimize workflows to support business continuity and compliance.

Translate Business requirements into Design solutions.

Design configuration and customization to meet the business process design and application requirements.

Configure the system to match the design solution.

Perform system testing, coordinate user acceptance testing (UAT), and provide training.

Contribute to the implementation of new systems, processes, and procedures, including coordinating and delivering training to impacted business units.

Identify and resolve SAP, or other system issues, ensuring minimal disruption to business operations.

Support SAP upgrades, patching, and enhancements.

Maintain up-to-date documentation of system processes, configurations, and changes.

Participate in cross-functional projects and provide subject matter expertise.

Act as North America’s advocate to the Global IS development team.

Long term planning on strategic initiatives.

The Fit

To be successful, you’ll need:

• Bachelor’s degree in Information Systems, Business, or related fields
• 5+ years proven experience in SAP development and EDI integration
• Experience driving from beginning to end enhancement/integration
• Strong knowledge of SAP business processes and configuration
• Experience with requirement gathering, process mapping, and functional documentation
• Analytical mindset with excellent problem-solving abilities
• In-depth technical knowledge in system administration and monitoring
• Excellent English written and verbal communication skills

Why Gallagher?

At Gallagher, we foster a supportive and family-friendly work environment where innovation and people come first.